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Gen Z's De-influencing Era: Understanding Gen Z’s Shift in Attitude

September 5, 2024

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Gen Z's De-influencing Era: Understanding Gen Z’s Shift in Attitude 

With the hype for influencers on a slow decline, Gen Z is redefining the scope for marketing on social media platforms. This shift highlights a growing preference for genuine connections and authentic content over traditional influencer endorsements. 

In this article, we explore the emerging "de-influencing" trend among Gen Z consumers, where they seek out more honest and relatable voices. 

Learn how these factors are reshaping marketing strategies and discover practical ways for brands to authentically incorporate user-generated content into their operations, building stronger, more trust-based relationships with their audience.

1. Authenticity Over Hype

Gen Z's Skepticism Towards Influencers

Research indicates that 47.5% of Gen Z are less likely to buy products recommended by influencers, describing paid partnerships as "insincere" or "annoying" (Sustainable Brands, 2024)

Brands should prioritize authenticity in their marketing strategies. By engaging with influencers who genuinely use and believe in the products or services they promote, brands can effectively engage Gen Z consumers (Market Screener, 2024). 

Preference for Real Reviews

Gen Z values content featuring real people giving honest reviews and behind-the-scenes looks, rather than scripted promotions. This generation is particularly adept at spotting inauthenticity, making genuine feedback and transparency crucial for brand credibility. 

Encourage user-generated content and authentic testimonials to build trust and relatability. Highlight customer stories, share candid experiences, and engage with your audience through interactive content like live Q&A sessions, unfiltered product demonstrations, and community-driven discussions. 

By fostering a culture of openness and authenticity, brands can create deeper connections and loyalty with Gen Z consumers.

Transparency and Relatability

The de-influencing trend on platforms like TikTok emphasizes the need for transparency. Influencers should be honest about their experiences with products. Audiences are increasingly skeptical of overly polished and promotional content, favoring instead those who share genuine, unfiltered insights. 

Collaborate with influencers who maintain transparency and relatability, ensuring that their content aligns with the values of their audience. This approach not only builds trust but also fosters a sense of community and authenticity that resonates deeply with Gen Z.

User-Generated Content (UGC) as a Trust Builder

Gen Z prefers UGC over branded content, as it feels more genuine and relatable. This generation values authenticity, making UGC a crucial tool for brands to build trust and engagement with their audience. Encouraging customers to share their own experiences and stories not only boosts credibility but also creates a sense of community around the brand. 

By highlighting real-life testimonials and user-created content, brands can demonstrate their commitment to transparency and authenticity, which are highly valued by Gen Z.

2. The Complex Buying Journey

Role of Social Media in Discovery

While social media platforms like Instagram, TikTok, and YouTube are crucial for brand discovery, only a small percentage of Gen Z complete purchases directly through these channels. 

Brands should integrate social media campaigns with seamless transitions to online marketplaces and brand websites to facilitate the purchasing process. Leveraging features like shoppable posts and direct links can help bridge the gap between discovery and purchase. Additionally, engaging content that includes calls-to-action can guide Gen Z consumers smoothly from social media interaction to final purchase.

Importance of Online Marketplaces

While social media platforms like Instagram, TikTok, and YouTube are crucial for brand discovery, only a small percentage of Gen Z complete purchases directly through these channels. 

Brands should integrate social media campaigns with seamless transitions to online marketplaces and brand websites to facilitate the purchasing process. Leveraging features like shoppable posts and direct links can help bridge the gap between discovery and purchase. Additionally, engaging content that includes calls-to-action can guide Gen Z consumers smoothly from social media interaction to final purchase. 

A significant portion of Gen Z prefers to buy through online marketplaces such as Amazon and Etsy, with 88.2% favoring these platforms (Sustainable Brands, 2024). Ensure your products are available on popular online marketplaces and optimize your presence on these platforms to capture this audience. 

Streamlining the purchasing experience on these sites and utilizing their advertising tools can further enhance visibility and drive conversions.

Navigating the Buying Journey

Understanding that social media is just one step in a multi-faceted buying journey is crucial for marketers. 

Develop a comprehensive marketing strategy that supports the entire customer journey, from discovery to purchase, across multiple channels. This approach should include targeted content and personalized experiences at each stage, ensuring a cohesive and engaging path for potential customers. 

By aligning your efforts across social media, online marketplaces, and direct brand interactions, you can better guide consumers through their decision-making process and increase the likelihood of conversion.

UGC as a Key Discovery Tool: 

Gen Z is more likely to discover brands and products through social media and UGC rather than traditional advertising, indicating that brands should leverage UGC to enhance visibility and facilitate the purchasing journey. UGC not only boosts brand credibility but also creates organic touchpoints that can drive engagement and interest. 

By incorporating user-generated content into your social media strategy, you can tap into authentic recommendations and personal endorsements that resonate more deeply with this generation. Additionally, featuring UGC in marketing campaigns helps to build a sense of community and trust, further influencing purchasing decisions.

3. Shifting Attitudes Towards Sustainability

Sustainability Preferences

While 42.9% of Gen Z prefer sustainable products, price and budget remain significant factors in their purchasing decisions (Market Screener, 2024).

Highlight the sustainability aspects of your products but also ensure they are competitively priced to appeal to budget-conscious Gen Z consumers. 

Balancing eco-friendly attributes with affordability can enhance your brand's appeal and address the financial concerns of this demographic. Additionally, offering transparent information about the cost-benefit of sustainable practices can further justify the price and strengthen your brand's position in the market.

Critique of Overconsumption

The de-influencing trend reflects a broader shift towards more intentional and sustainable consumption habits among Gen Z. 

To effectively engage Gen Z with sustainability efforts, brands should promote products that align with sustainable and ethical values, and avoid excessive product promotions that may be perceived as promoting overconsumption. Emphasize the quality and longevity of your products to resonate with this generation's preference for mindful purchasing. 

By focusing on the value and impact of your offerings rather than quantity, you can better align with Gen Z's evolving attitudes towards consumption and sustainability.

Community and Values

Gen Z is moving away from mass consumerism towards a lifestyle that values community and authenticity. One way to combat this shift is to actively engage with your audience in meaningful ways that reflect shared values and community-oriented initiatives. 

By actively participating in community-focused projects and supporting causes that resonate with your audience, you can build stronger, more genuine connections. Additionally, showcasing your brand’s involvement in social issues and local initiatives can reinforce your commitment to the values that matter most to this generation.

Social Responsibility in UGC: 

Gen Z is inclined towards content that reflects social consciousness and diversity. Brands can benefit from encouraging UGC that showcases their commitment to social justice and sustainability, resonating with Gen Z's values. 

By amplifying user-generated content that highlights your brand’s efforts in these areas, you not only build credibility but also engage a community that values ethical practices. 

Additionally, fostering a platform for users to share their own stories related to social responsibility can strengthen your brand’s connection with a values-driven audience.

Conclusion

The de-influencing era signifies a pivotal shift in Gen Z's consumer behavior, emphasizing authenticity, a complex buying journey, and sustainability. Marketers and brands must adapt by fostering genuine connections, supporting the entire customer journey, and aligning with the values of this discerning generation. This involves integrating transparent communication and user-generated content into marketing strategies to build trust and engage meaningfully. Lastly, focusing on sustainable practices and community-oriented initiatives can help brands resonate more deeply with Gen Z’s evolving expectations and preferences.

A Closer Look at Gen Z

Want to understand Generation Z better? Explore our blog for in-depth insights into this vibrant community of young consumers. 

Our mobile-first technology enables Copper to gather comprehensive quantitative and qualitative data and gain invaluable insights. Whether you're a senior marketer, customer insights professional, or a brand strategist, we can help you and your brand connect more effectively with Gen Z. 

Contact us today to learn more.

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